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HEAP Application

​Ohio’s Energy Assistance Programs can help income eligible Ohioans manage their utility bills. The Home Energy Assistance Program (HEAP), and emergency HEAP provide the benefit directly to a customer’s utility bill. The Percentage of Income Payment Plan Plus (PIPP) is an extended payment plan in which customers pay a percentage of their income toward their utility bill each month. If you are looking to improve the energy efficiency of your home to help lower your energy bills, the Home Weatherization Assistance Program (HWAP) or Electric Partnership Program (EPP) can help. For HWAP and EPP, visit energyhelp.ohio.gov to find your local provider and contact them for additional information. You can apply for the energy assistance programs by visiting energyhelp.ohio.gov and completing the online application, by completing this application and mailing it in, or by scheduling an appointment with your local energy assistance provider or HWAP/EPP provider. Applications completed online or by mail can take up to 12 weeks to process.

​Here’s what you’ll need to complete this application:
• Proof of citizenship for each member of household.
• Proof of income for each member of household for either the previous 30 days or 12 months.
• Copies of your most recent utility bills.
• Disability verification (if applicable).


​A household is defined as any individual or group of individuals living together as one economic unit for whom residential energy is customarily purchased in common or who make undesignated payments for energy in the form of rent (Per Section 2603 (5) of the Low-Income Energy Assistance Act of 1981). If you live in federally subsidized housing and have a utility bill in your name, you may be eligible for assistance. A copy of the utility bill or documentation of responsibility (example: copy of your rental agreement/lease or signed letter from your landlord) is required. For a dwelling unit to be eligible for energy assistance benefits, its primary heat source must be:
• A regulated or unregulated utility (gas and electric).
• A permanent, free-standing fuel tank (oil and propane).
• A legal fireplace (wood).
• A legally vented wood/coal stove or furnace.

Residents of any licensed medical facility (hospital, skilled nursing facility or intermediate care facility) or publicly operated community residence (example: YMCA) are not eligible. Boarding/rooming houses, group homes or emergency shelters are also not eligible.
​If eligible, the HEAP benefit amount will depend on federal funding levels, how many people live with you, total household income and the main fuel used. In most cases, benefits are applied directly to the heating bill by the utility company. If you are reverifying your PIPP amount, it will be based on either 10% or 5% of your total household income for the past 30 days, depending on your heating source.


​These are the programs you can apply for with this application:
• Home Energy Assistance Program (HEAP).
• Percentage of Income Payment Plan Plus (PIPP).
• Home Weatherization Assistance Program (HWAP)
How can I check the status of my application?
To check the status of your application, please visit energyhelp.ohio.gov and create an account.
Please note: HEAP benefits will be applied to your utility bill starting in January 2024.
​If you have questions, please contact your local energy assistance provider or send us a message by visiting energyhelp.ohio.gov and clicking “contact us.” 
Click the button below to print out the Ohio HEAP application for 2023 - 2024.
English Version HEAP Application
Spanish Version HEAP Application
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Prime Time Office on Aging is funded by:
Ohio Department of Aging
Area Agency on Aging, Region 9
Jefferson County Senior Service Levy

Contact Us

Prime Time Main Office:   740.314.5197
Prime Time Main Office Fax:   740.314.5772
Home Delivered Meals Office:   740.314.8493
Congregate Meals Office:   740.314.8493
Transportation Office:   740.314.5176



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  • Home
  • About Us
    • Our History
    • Our Leadership Team
  • Our Services
    • Congregate Meals
    • Heap Application
    • Home Delivered Meals
    • Transportation
  • Membership