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For Immediate Release:
June 30, 2024
For More Information, Contact:
Mason Waldvogel
[email protected]

Prime Time Office on Aging Contact:
Cindy McGuire
[email protected]
​(740) 314-5197

Apply for the HEAP Assistance Program

​Ohio’s Energy Assistance Programs can help income eligible Ohioans manage their utility bills. The Home Energy Assistance Program (HEAP), and emergency HEAP provide the benefit directly to a customer’s utility bill. The Percentage of Income Payment Plan Plus (PIPP) is an extended payment plan in which customers pay a percentage of their income toward their utility bill each month. If you are looking to improve the energy efficiency of your home to help lower your energy bills, the Home Weatherization Assistance Program (HWAP) or Electric Partnership Program (EPP) can help. For HWAP and EPP, visit energyhelp.ohio.gov to find your local provider and contact them for additional information. You can apply for the energy assistance programs by visiting energyhelp.ohio.gov and completing the online application, by completing this application and mailing it in, or by scheduling an appointment with your local energy assistance provider or HWAP/EPP provider. Applications completed online or by mail can take up to 12 weeks to process.

​Here’s what you’ll need to complete this application:
• Proof of citizenship for each member of household.
• Proof of income for each member of household for either the previous 30 days or 12 months.
• Copies of your most recent utility bills.
• Disability verification (if applicable).


​A household is defined as any individual or group of individuals living together as one economic unit for whom residential energy is customarily purchased in common or who make undesignated payments for energy in the form of rent (Per Section 2603 (5) of the Low-Income Energy Assistance Act of 1981). If you live in federally subsidized housing and have a utility bill in your name, you may be eligible for assistance. A copy of the utility bill or documentation of responsibility (example: copy of your rental agreement/lease or signed letter from your landlord) is required. For a dwelling unit to be eligible for energy assistance benefits, its primary heat source must be:
• A regulated or unregulated utility (gas and electric).
• A permanent, free-standing fuel tank (oil and propane).
• A legal fireplace (wood).
• A legally vented wood/coal stove or furnace.

Residents of any licensed medical facility (hospital, skilled nursing facility or intermediate care facility) or publicly operated community residence (example: YMCA) are not eligible. Boarding/rooming houses, group homes or emergency shelters are also not eligible.
​If eligible, the HEAP benefit amount will depend on federal funding levels, how many people live with you, total household income and the main fuel used. In most cases, benefits are applied directly to the heating bill by the utility company. If you are reverifying your PIPP amount, it will be based on either 10% or 5% of your total household income for the past 30 days, depending on your heating source.


​These are the programs you can apply for with this application:
• Home Energy Assistance Program (HEAP).
• Percentage of Income Payment Plan Plus (PIPP).
• Home Weatherization Assistance Program (HWAP)

Ways to Apply

Appointment
  • Apply in person or over the phone through your local Energy Assistance Provider. When you apply, you will need to complete the Energy Assistance Application.
Find a local Energy Assistance Provider
Mail
  • If you’re applying by mail, send your application and required documents to:
    • Energy Assistance Programs
    • P.O. Box 1240
      Columbus, Ohio 43216
Click the button below to print out the Ohio HEAP application for 2024-2025.
English Version HEAP Application
Spanish Version HEAP Application
Applications are also available at your local Energy Assistance Provider, local libraries, county departments of Job and Family Services, and Area Agencies on Aging. Don’t forget to sign the application. Not signing the application will delay the application process.
Please note: There is a 12-week processing time for both online and mailed applications.
Here's what you'll need to apply:
  • Proof of income for each household member. Income includes: Supplemental Security Income (SSI), Social Security Disability Income (SSDI), Social Security, Pension, Alimony, Wages, Self-employment, Unemployment, etc.
  • Copies of your most recent utility bills
  • A list of all household members, including Social Security numbers and birth dates
  • Proof of U.S. citizenship/legal residency for all household members. Documents that are accepted to prove U.S. citizenship/legal residency include: a Social Security Card, birth certificate, U.S. Passport, naturalization paper/certification of citizenship, permanent VISA, or INS ID Card.
You will need a scanned copy or photo of your proof of income, recent utility bills, and proof of citizenship to upload to the application.
If you have questions about the programs or the application, please call (800) 282-0880. Hearing impaired customers call 711.

How can I check the status of my application?
To check the status of your application, please visit energyhelp.ohio.gov and create an account.
Please note: HEAP benefits will be applied to your utility bill starting in January 2024.
​If you have questions, please contact your local energy assistance provider or send a message by visiting energyhelp.ohio.gov and clicking “contact us.” 
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Prime Time Office on Aging is funded by:
Ohio Department of Aging
Area Agency on Aging, Region 9
Jefferson County Senior Service Levy

Contact Us

Prime Time Main Office:   (740) 314-5197
Prime Time Main Office Fax:   (740) 314-5772
Home Delivered Meals Office:   (740) 314-8493
Congregate Meals Office:   (740) 314-5197
Transportation Office:   (740) 314-5176



All Rights Reserved © Prime Time Office On Aging 2023
  • Home
  • About Us
    • Our History
    • Our Leadership Team
  • Our Services
    • Membership
    • Congregate Meals
    • Home Delivered Meals
    • Transportation
    • Current Menu
  • Ohio Assistance Programs
    • Heap Assistance
    • 2025 Senior Farmers Market